Dr. Amy B Hollingsworth Berkhouse
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Using Big Data and Social Media to Predict Student Success

10/15/2014

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The basic premise of this TED talk was that scientists can look at the data from Facebook about what you “like,” and then make predictions about you. In the case Golbeck presents, many smart people have “liked” curly fries from Arby’s. (I also happen to love them!) So, which came first? Do more smart people like curly fries? Or did one smart person, who hangs out on Facebook with people who also happen to be smart, like those curly fries, and then their smart friends saw their like, and liked also?
Jennifer Golbeck: The curly fry conundrum: Why social media “likes” say more than you might think


Do you like curly fries? Have you Liked them on Facebook? Watch this talk to find out the surprising things Facebook (and others) can guess about you from your random Likes and Shares. Computer scientist Jennifer Golbeck explains how this came about, how some applications of the technology are not so cute — and why she thinks we should return the control of information to its rightful owners.

I began thinking about big data, and predicting student success. It’s not just “evil corporations” who would have access to our data. What about the universities, or the government? The movie, Minority Report, was grounded on the premise of the government being able to arrest murderers, before they committed the crimes.


Let’s say a college, who has its students go “like” their Facebook page, could do a data analysis of all the students on it’s Facebook site. That school could then categorize their students into those who complete their degrees, and those students who fail out or quit. Maybe there is a certain pattern that successful students take, and a certain like pattern that unsuccessful students demonstrate. What if liking Starbucks was an indicator of student success (drink more coffee, study longer) and liking the local bar (take out stress, let’s go drink!) was an indicator of student failure?


It’s often been said that the SATs, the ACTs, or GPA do not adequately predict who is going to be successful in college. What if social media data patterns DO tell us who is successful or not?


To take it a step further, what if schools made it so part of your college application package was to HAVE TO like the college page? Then, the school could collect data about you… What if the school sees a pattern in your Facebook likes that is that of an unsuccessful student, and then never lets you in? What if you didn’t know your data was being used in that way? What if the data shows that minorities have patterns of unsuccessful behavior? Could social media data discrimination be the next big outrage?


Or, what if this data was put towards helping students already enrolled? If the college sees a students starting a pattern on Facebook that shows distress - end of the semester complaining, substance abuse, withdrawing from friends - what if the school then stepped in to intervene? Just like in 1997, when I was in undergrad, the Resident Assistants would report you to the student life department if they thought you showed patterns of failure (sleeping late, missing classes, drinking, filthy room, not showering), what if Facebook is now used to look for patterns?


The data is there. Big Brother is here. My question is, should we not let scientists analyze our data? I might be HAPPY if Facebook reported to the college that I was showing a pattern of failure I didn’t recognize myself, and then got me help. I might not be happy, however, if my Facebook showed a pattern of failure, and the school kicked me out, because I was no longer worth “the investment.”


What if my employer could analyze me to see if I was worth hiring? (WHOOPS! They are already watching you at work)


What if doctors could predict which patients would comply with their directives? (WHOOPS! Neuroscientists already can)


What if Target could predict I was pregnant, and then send me coupons? (WHOOPS! Target already figured out a teen was pregnant, before she told her dad)


Here are the top ten movies that predicted the future, before it actually happened.


Chilling, thought-provoking, and raises more questions than it answers. What if I applied to a college, and they told me, “We analyzed your social media patterns, and those patterns show you only have a 23% likelihood of achieving your degree. Therefore, you don’t get in.” What if I could be in that 23% who DID succeed? Shouldn’t I be allowed to try? Or does the college know IN FACT that I CAN’T be successful, and won’t let me waste my money? Or does the school let me in, and THEN use my data to shape me, mold me, personalize my education to MAKE ME a success? Who gets to decide - me, Facebook, or the university?



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Is a Student Emotionally Ready for Dual Credit Courses, if They Are 15 Years Old?

4/15/2014

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I was recently asked for my thoughts on dual enrollment at my school. Dual enrollment is where students are taking a university course, that counts as credit for both high school and college. While I think this is an awesome opportunity for students - giving them access to college, getting them college credit, making one course count for two similar purposes - there are some drawbacks. 

I spoke to Sherri Coon, who wrote the article "Is Dual Enrollment Right For Your Teen?" She interviewed two teens who were helped by duel enrollment, another college professor who talked about the difference between Advanced Placement courses and Dual Enrollment Courses, myself, and a parent. The article is very detailed, and provides a lot more info than I could post here (you should read it, if you are thinking of putting your child into dual enrollment courses).



Here was my response to her question "What should people know about Dual Enrollment courses?
Dr. Amy B. Hollingsworth is an instructor at The University of Akron, who works closely with dual enrollment students in her biology course. "One of the known issues with dual enrollment (DE) is that students don't feel like they belong in either high school or college," Dr. Hollingsworth says. "A student who is 16, and in a college course, may have trouble relating to the other students in the class, which can make them feel isolated. In my lab course, where my students work in groups, I have seen 16-year-olds feel very uncomfortable when the others are talking about drinking or going to fraternity parties," she adds. These students may not feel that they belong in high school, either. "While I feel it is an advantage curriculum-wise, I don't think students are truly emotionally prepared for college at 15 or 16. Unless they are in a distance-learning situation (where the college course is broadcast to their high school via the web or on a screen in a lecture hall) or have excellent counseling, first generation students may feel isolated," she shares. "The word we use for it is 'liminality.' This is where they are at a crossroads between being a teenager and being made to skip the crucial years of understanding oneself, and going straight into college without the emotional maturity," Dr. Hollingsworth adds.
I think back to all those things I learned during high school, that were not part of the curriculum. Learning to be a social person. Learning to navigate the school system. Learning to drive, playing in the band, being a cheerleader, working with my peers. And then, I think about college. During that time, I took courses, learned to live on my own, learned about credit cards (ouch!), went to parties, joined a sorority, worked as a waitress to pay my bills.


Maybe students NEED these two sets of experiences (high school, and college), in order to work their way through their young adult years. If you do high school and college at the same time, you skip some experiences from both high school and college. In order to give students more academic experiences, are we forgetting about them just needing TIME to grow up?
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How Not to Be a Jerk to Your Students - Using Kind Canned Responses

4/13/2014

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I've always found that anything worth achieving will always have obstacles in the way and you've got to have that drive and determination to overcome those obstacles on route to whatever it is that you want to accomplish.

Chuck Norris

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One of the biggest obstacles students face in being successful in college is learning that there is a whole new set of rules, which are much different than in high schools. These rules often trips up students who did not attend a rigorous high school, still think they are in high school, or are just (sadly) clueless.


Instructors are challenged daily by these students, and their misperceptions of “how school works.” There is a certain intersection where each instructor must say, "I deal with my students in context, and I expect my students to understand the reasons for my course being organized as it is, as well."


An excellent instructor explains WHY things are the way they are. I have a giant Google Doc I keep of "canned responses" that are both informative, and kind. When a student asks me about extra credit or makeup exams, I can tell them what the answer is, and why. Sometimes, the answer is that I can't do whatever they ask me, because I can't do it for the 640 students in my class also. Here are some of the canned responses I use:
1. When asked if I can override the school's class limit (usually so they can get into a lab that meets at a different time) - I respond:


"Hello student,

I wish I could help you. The labs for this course are capped at 40 students per section, because each student needs to be seated at a lab station. If this were a lecture, I could help. But I can't for the lab.


My best suggestion is to check back for the course registration daily, so that if someone drops the lab, you can grab it. Otherwise, there are other labs that are still open.

Thanks, and good luck!


Amy"


2. Then, I am often asked if the student can bring a friend /their child/some random stranger to lab with them. I respond:


"Dear Student,


Unfortunately, only the students registered for the lab can come into the lab. Part of this is due to our university liability insurance. The other part is that the TA for the course needs to know exactly is in the room, so they can make sure people don't get hurt. If everyone brought a person to lab with them, that would be 80 people in the lab, which is dangerous.


I appreciate you asking me first. I'm sorry I can't let any additional people into the lab.

Thanks,


Amy"


3. Another is on missed quizzes. Usually, students miss a quiz or two over the course of the semester (they have a weekly quiz). Many ask to make them up. We don't allow makeups (partly because the quizzes are given via computer), and they have the whole week to take them.


"Dear Student,


If you check the syllabus, you will see that there are no makeup for the quizzes. You are lucky that you are allowed two dropped quizzes for the semester, so missing this one won't affect your grade at all. Just make sure you keep coming to class, taking the quizzes when they are open, and studying for them.


If you end up missing more than the two that I drop, please send me the doctor's excuse, and you can take the quiz on paper during my office hours.


Thanks,


Amy"

If we explain to the students WHY we flip the class, why our syllabus is set up as it is, and why we have the procedures and rules - we have the chance to be fair, be kind, and be firm. We all know that students are students, and they are learning to navigate this game called college as well.


I dislike courses where the professor is a jerk, and is mean because they don't like students asking those silly *questions*. Like, how dare these students not *get it.* What if they've never encountered the change to "get it?" You can be kind in explaining your pedagogy, and every educator should improve their FAQs regularly. I post a FAQ (Frequently Asked Questions) for my courses, and I find it is really helpful. Having a detailed syllabus is also helpful.

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Inspiring Student Success, #1

4/6/2014

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http://inside.at.utep.edu/?p=947
Each week, I’ll be highlighting the things that I find the most  inspirational towards educational, personal, or professional success. Hopefully, you find them just as inspiring as I do.


1. Aristotle on Success


“Good habits formed at youth make all the difference.” – Aristotle


This is just one of the reasons to make sure your children have discipline. Forming good habits are the keys to success in school, and in life.


2. Buddha on Anger


“You will not be punished for your anger, you will be punished by your anger.” – Buddha


I believe that a lot of teachers get mad at their students, because teachers take student behavior very personally. Remember, if you allow yourself to remain angry at students, you will become cynical. Keep your optimism, and remember that you really ARE making a difference, every day, in a student’s life.


3. Emerson on Choices


“It is not the length of life, but the depth of life.” – Ralph Waldo Emerson


Is it better to know a lot of things, and just learn a little about them? Or is better to be exposed to a lot of things, and make the choice about what you want to delve deeper into? This is really the purpose of college. It used to be the purpose of high school. I strive to give my child lots of great experiences, and then allow him to choose what to be passionate about.


4. Mercedes Lackey on Regret


“If only. Those must be the two saddest words in the world.” – Mercedes Lackey


If only I had finished that dissertation. If only I had gotten that degree. If only I had pursued my passions. If only I had spent more time with my child. Decide what’s important in your life, and then DO IT! Write out your goals, and how to achieve them, step by step. It may take years of planning, or just the push to get it done.


5. The Dalai Lama on Kindness


“Be kind whenever possible. It is always possible.” – Dalai Lama


I can either be kind to my co-workers, or I can be snippy. I can either be nice to my mother, or I can be crabby. I can treat my child with affection, or I can yell and scream at him. I can show my students that I care, or come off as an arrogant prick. I always have a choice.


6. Sanders on Other People


“There are over 7 billion people on this earth and you let one ruin your day. Don’t.” – Jonathan Sanders


See the above quote. Life is too short to let one crabby person ruin your day. Be it a co-worker, someone who cuts you off in traffic, a doctor, a teacher, a student, a friend, or a family member. Make the active choice to move on.


7. Eric Foner on Ideas


“Ideas win wide acceptance based less on ‘truth and logic’ than on their suitability to the intellectual needs and preconceptions of social interests.” – Eric Foner


The idea means more or less, depending on who you are pitching it to. Sometimes the best ideas are lost, simply because it was not their time. Keep thinking.


8. Joshua Marine on Challenges


“Challenges are what make life interesting and overcoming them is what makes life meaningful.” – Joshua Marine


If school is not challenging you, what are you doing to make it a challenge? You can always extend the subject matter. That is how I’ve come to love Biology and Education. Neverending challenges!


9. Diogenes on our lives


“I am searching for the bones of your father but cannot distinguish them from those of a slave.” – Diogenes


We are not simply greater than other people just because of how we’re born, nor are we lesser than others. Our only difference is in the impact we leave on the world.


10. Bill Gates on uniqueness


“Don’t compare yourself with anyone in this world… If you do so, you are insulting yourself.” – Bill Gates


No one else has your set of traits and experiences. No two teachers are alike. Nor are two pastors, friends, women, or children. Strive to be the best YOU that you can be. You will never be at that moment in your life again. Make the best of everything.




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Bill Gates Gives His Wealth Away

4/5/2014

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I think that Bill and Melinda Gates have done some of the most amazing, most helpful things with all their money. They have set up their lives to help so many people. They are wonderful role models. I appreciated their brainstorming techniques, which is described as “long walks on the beach, talking about their goals.” I watched their TED talk, “Bill and Melinda Gates: Why giving away our wealth has been the most satisfying thing we’ve done,” and was inspired by many of the things they said.
In 1993, Bill and Melinda Gates took a walk on the beach and made a big decision: to give their Microsoft wealth back to society. In conversation with Chris Anderson, the couple talks about their work at the Bill & Melinda Gates Foundation, as well as their marriage, their children, their failures and the satisfaction of giving most of their money away.
They talk about how they are not going to enable their kids to be rich, spoiled brats. They are not leaving their children billions. No trust funds. They want their childrens’ lives to have a meaning and purpose. They will provide an education for each child, that encompasses each child’s strengths.
The Gates parents’ attitude toward their kids and money — call it the anti-Paris Hilton approach — resonates with an attitude toward wealth that runs as a subtext through TED itself. As an event, TED manages to gather some of the world’s richest people into one room. Once there, they’re bombarded with the message that money is not for having but for doing. As the world’s richest people, the Gates family could spend lifetimes doing nothing at all. But for the TED set, at least, the only points you get are for making something happen.
I agree strongly with that point. These days, everyone is a critic. People criticize Gates for having an agenda. Others think there are ulterior motives, or a vast conspiracy. But being critical, in and of itself, doesn't help anyone do anything. The only way to help people in your life, is to make things happen. The Gates made goals, and then they go through each checkpoint on the way to reaching their goals.


Most of their philanthropic work centers around the educational system in America, reducing poverty and equality through access to education, and health care and childhood vaccines. They have traveled extensively through Africa, and have tried to help bring down the rate of infant mortality. They are fighting to bring access to injectable birth control in third world countries, because this gives women the choice whether or not to reproduce.


Gates said, “Just because we don’t agree with everything about education, doesn’t mean we scrap the whole system. We fix what’s broken, and we keep our eyes on our goals.” The Gates advocate for smaller class sizes, STEM education, charter schools, and technology innovations. They discuss wanting great teachers in small classrooms, to give each child more attention. They have rightly pointed out that many of the graduating seniors today read at a middle-school level. They are working to help schools through grants, technology donations, charter schools, and creating university programs.


When you have money like the Gates’ money, you are going to be criticized. People complain about their investing tactics, which they say is promoting companies that hurt the people in third-world countries. The Gates say they will always invest for the maximum return on investment.


Next, people say there are three major problems with the foundation's allocation of aid. First, "by pouring most contributions into the fight against such high-profile killers as AIDS, Gates guarantees have increased the demand for specially trained, higher-paid clinicians, diverting staff from basic care." This form of "brain drain", pulls away trained staff from children and those suffering from other common killers. Second, "the focus on a few diseases has shortchanged basic needs such as nutrition and transportation.” Finally, "Gates-funded vaccination programs have instructed caregivers to ignore – even discourage patients from discussing – ailments that the vaccinations cannot prevent. If people want to see nutrition or transportation focused upon, they should start their own foundations. It’s not right to criticize, but do nothing to offer up help for what people think should be priorities. The Gates can focus on any disease they want - yes, there will always be other diseases out there that need money, but it is ultimately up to Gates and their foundation to how they spend their money.


About education, Gates is criticized for “undermining the public education system.” I think that “public education” is a broken system, and I also advocate for charter schools, which can meet the needs of more students, in creative new ways not controlled by unions. Like Gates, I love teachers, but hate the bureaucracy. I do think test scores should be part of teachers’ evaluations, and I love the idea of merit pay. I think merit pay encourages the best teachers to put in the effort to become better. When the Gates Foundation gives students choices that they may not have had, if they had been stuck in a failing public school, I think the Gates are helping the poor beyond belief.


Just as there will always be critics of the government, there will always be critics of the Gates. I believe that they have made amazing progress in achieving the goals they have made, and that they should forge ahead with the good things they do. Nothing they do is without vast amounts of research and man-power, and the Gates are helping people live and be educated every day. I may need to apply for one of their grants!

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The Evolution of Education: Streaming Video and Its Uses for Evaluation

4/4/2014

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From The State of Educational Video 2014:
The proliferation of mobile devices and the surge in popularity of the flipped classroom mean that video is at the head of the class in today's schools.
Today’s generation of students, from kindergarten to university, were raised with video online. For them it’s a natural tool for learning, whether or not video is actually used in their schools. This is something that many forward-looking educators and video professionals have been predicting would happen.
We all know that kids are already on the smartphones, tablets, and laptops in our classes. We either embrace these technologies, or resist, to our own peril. We are competing with Youtube, whether we like it or not. Why not provide the BEST videos to your students, so that they are watching YOUR content?
“I think schools are really going to have to adapt soon,” says James Foley, manager of digital media development at the Rochester Institute of Technology (RTI). “The bar is getting set high, but not in the way we think.” That’s because students are coming to college with their expectations already set by watching YouTube or instructional video sites such as Khan Academy.
I think that a lot of educational professionals are scared of their videos looking cheesy, not professional enough, or even BAD. I'd love to share with you the huge number of videos I've made where I said, "Look at my eyes! I look sick, or old!" Never cool, as a woman! I also have videos where there are long stretches of space where nothing is happening. That happens a lot, in science. 

I do a lab using termites, where we look at their behavior. I have a ton of students video that lab, and what if I could have the students share the snippet of what is happening, and all the students in the class could watch? Then, I could evaluate the group of students, based on their videos that *I* watch? It would tell me a lot as an educator about what my students are doing right, what they are doing wrong, and how I could help them get better. Like a "virtual student portfolio." COOL!!!
In her Grade 2 classroom in Wolf Creek, teacher Kendall Johnson says, “Video is used a lot more to motivate kids.” During a physical education lesson last year, she used her smartphone to record students practicing the long jump. Afterward, Johnson reviewed the footage with them in the classroom, providing constructive feedback on their technique.

Smart classrooms and large-format displays are particularly important so that students may view videos one-on-one with teachers, in small groups, or all together. Additionally, it is not practical to give the youngest students video homework assignments, in part because they are more likely to have limited internet access outside of school.

“By the students viewing it on the larger screen,” Serviss says, “it has a true impact on their self-esteem. Ten years from now they’ll still have that video footage. We’ll look back and show our classes 10 years from now, ‘Here’s your parents, talking about your heritage.’”


Or maybe the scientists and educators of the future will look at how we did science ten years ago, and see why we thought what we did, back then. Can you imagine watching DARWIN study his finches ON VIDEO? I'd watch that! The great Neil Tyson DeGrasse of Cosmos, in ten years, can look back at how we understand the world around us, and see how we've changed. One of the tenets of science is that when we find out new facts, we change our mind. Now, we can do it all on camera.


I recently told a friend that my dream is to become the next David Attenborough. Well, female David Attenborough. Here's my chance!
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Is the Path Out of Poverty the Path Right Back Into Poverty? Is Pushing For "Diversity in STEM Education" a Bad Idea?

4/4/2014

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STEM education is in the news, and is often touted as the best college career path ANY student can take. STEM is also criticized for not having enough minority student interest. Historically, STEM is very white, and very Asian. Pushing low-income, first-generation minorities into STEM fields may not be the “great idea” that it appears to be, from the outside. The headline on The Inside Higher Education blog reads:

New Push to Boost Numbers of Minority STEM Ph.D.s

California Institute of Technology, Stanford University, and the University of California campuses at Berkeley and Los Angeles jointly announced a new effort Thursday to increase the number of minority Ph.D.s in science, mathematics and technology fields. The four universities will create "a unique, cross-institutional community of underrepresented minority Ph.D. students, postdoctoral scholars and faculty members in the targeted fields; developing faculty training to better recognize and help these students thrive and advance; and conducting research that includes annual surveys of Ph.D. students about what factors impact their attitudes, experiences and preparation for the future," the announcement said.

On the surface, this seems like a noble goal. Get more minority students into STEM. Exciting! But, on the same website, is this headline about how blacks and Latinos are taking on more debt than their white counterparts:

Debt, Race and Ph.D.s

Colleges and universities -- not to mention many businesses -- have been pushing for gains in the numbers of black and Latino students who earn doctorates, especially in STEM or social science fields.

A new study may point to one hindrance in making progress toward this goal. Black and Latino graduate students are more likely to borrow and more likely to borrow larger sums to earn a Ph.D. than are white or Asian graduate students. The figures are particularly striking for African Americans and for STEM fields.


And in light of the reoccurring theme on The Chronicle of Higher Education, Insider Higher Ed, The Huffington Post, and countless other websites, it is becoming almost impossible to find a tenure-track, high paying job. One article talks about rejection, frustration, giving up searching, and living in despair. Here, a report from Congress about adjuncts, and the lower compensation and unpredictable schedules they face:

The median respondent salary was $22,041, below the federal poverty line for a family of four ($23,550), although the typical course load was difficult to ascertain from the online forum (with adjuncts reporting as many as 10 courses per semester). Some 89 percent of respondents teach at two or more institutions, and most can’t depend on assignments from semester to semester. Many also said they relied on help from family members and government assistance to survive, despite having advanced degrees. More than 50 percent of respondents had Ph.D.s and 30 percent held master’s degrees.

Respondents also reported low prospects for advancement to tenure-line or full-time jobs, and 89 percent said they received no professional support for teaching or research from their institutions. The average length of time respondents said they’d worked as an adjunct was 10 years. The median length of time was four years.


“Growing up in a poor neighborhood … I believed earning several college degrees would be my path out of poverty, but that is no longer the case,” one adjunct said.


So, is the path out of poverty a path right back into poverty? The likelihood of achieving the tenure-track dream is so small and wrought with emotional turmoil and anxiety, is it worth it to push minority students down this path? They may end up in a worse place – saddled with student loan debt, stuck in an adjuncting position that pays below the poverty level, and without the necessary skills to advance in a non-academic position – than they were before they began “pursuing their dreams.” Is higher education the path out of poverty, or the dream-crusher that mounts added liabilities and wastes precious time? How do you know when higher education is the problem, or the solution?

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Follow the Money: For-Profit Schools are Doing What High School Vocational Programs Used to Do – Keep Students Poor

3/21/2014

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In a long discussion about “Fluff Majors,” the conversation points back to “Why go to college?” or “Should everyone go to college?” Another question, “Whose job is it to push students to take difficult or challenging courses?” The Chronicle of Higher Education touched on a sector of higher education that keeps students poor – for-profit institutions. What would happen if we shut down all the for-profit institutions tomorrow? Vocational education has been taken out of the high school curriculum, and snatched up by for-profit institutions. And it’s a HUGE money maker.

“Mr. Longanecker’s takeaway from the study, which he reviewed in advance of its release: "Don’t wish for these to go away," he said of for-profit colleges, where a high proportion of the students are women, minorities, and low-income. "A lot fewer students would have access to higher education, and we know which students would be shut out."

I remember back to my days at Norton as a high schooler in the 1990's. There were four real “routes” you could take in high school. You could be in advanced placement, taking really challenging classes, which prepared you for college. You could take “college prep” classes that were not as hard, but still prepared you for college. You could take “the normal classes” which were core, basic classes that everyone took. Or you could take “vocational classes,” which prepared you for a trade – being a secretary, a beautician, a carpenter, a welder, a med tech, and others (that’s all the ones I remember). I took mainly advanced and college prep courses.

I don’t know at what point vocational classes were phased out, and everyone took either basic, college prep, or advanced courses. I’d imagine it has to do with No Child Left Behind. Every student was prepared to go to college, and when you graduated from high school, you either went to college, took that vocational training we used to be offered in high school, or you just quit your schooling there. Not pointing fingers at any political persuasions, but you can see how this added to the high school, college, and vocational teacher workforce. Kept students in school longer. Kept them out of the workforce. Kept more teachers employed, but in new institutions.

So, from what I’d imagine, vocational programs are never going to return to high schools. For-profit schools would close down, and high schools don’t have the money to re-create those programs. Letting poor students use federal money at for-profit institutions lets that group of students get the vocational education they used to get in high school (for “free”). Where the taxpayer used to pay for K-12 education for all children, they now pay for at least K-14, and many times K-16 (a four year education at any college or university). In thinking about the political aspects of this fight – how much education should Americans pay for? K-12, K-14, K-16, or K-16 for each and every person who wants it? There are a lot of ramifications that reach every part of America – the workforce, the educational system, taxes, and probably every sector I haven’t mentioned here.

Now, I admit to being a fiscal conservative. I’d like to see each student, once graduating from high school, be able to make their own choices about where to go to school, if they go to school, and what kind of investment they’d like to make in that education. Choose wisely, choose only what you can afford on your own, and take fiscal stake in that choice. But, there is a whole other segment out there of fiscal liberals, who’d like to see education completely free to all, at every level (up to grad school, including grad school, and any refresher courses). Let students try things, fail, try another course or major, and have the opportunity to take anything for “free.” (taxpayer subsidized) The answer is somewhere in the middle. Somewhere between “Pay for it all yourself,” and “We’ll invest in you, no matter what.” Such a complicated web of motivations, finances, politics, and choices.

What is a degree worth? What are degreed people worth? What degrees are worthy? Who chooses what degree a student should pursue? Who decides where a student gets their degree from? Who decides what degrees are offered, and where? Everyone has an opinion on these questions – who eventually gets to decide who is right? The voters? The teachers? The students? The – ***GASP*** – politicians??? Those weasely jerks who are influenced by money from for-profit institutions, unions, companies, foreign countries, and rich people… Scary, right?


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"Fluff Majors" Keep Low-Income, First-Generation Students Poor. How Do We Fix This?

3/18/2014

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Let me preface this article by saying I am not knocking anyone's choice of major. I know there are majors that are seriously fulfilling, but not well paying. There are a lot of choices that go into choosing a major. You may have chosen one of the majors listed in my article. Heck, I did. I'm a teacher. What I want to discuss are the implications of choosing a low paying job (or not knowing that the job was low-paying before you started college).

The phrase "Underwater basket weaving" is an idiom referring (in a negative way) to supposedly easy and/or worthless college or university courses, and used generally to refer to a perceived decline in educational standards. This term emerged in the 1950's in a letter to the LA Times about the lack of expectations for football players to take difficult courses. It is now used for not just individual courses, but entire "fluff majors." A "Fluff Major" is when a student picks a course of study that is easy, so that they do not have to take a job or be challenged by the "hardness" of the courses. I actually wrote about this phenomenon a few years ago in "Are they up for the challenge? Community College Students' Perceptions of Challenging Classes." 
What we found (essentially) is that students wanted easy classes if the class was not part of their major (gen ed), and "hard but not too hard" if the class was for their major. What kind of courses would be included in the "hard, but not too hard" category? For many students, this means (unfortunately) the humanities - subjects that study human culture using methods that are primarily critical, speculative, or historical.

The humanities include ancient and modern languages, literature, philosophy, religion, and visual and performing arts such as music and theater. The humanities, which are also sometimes regarded as social sciences, include history, anthropology, area studies, communication studies, cultural studies, law and linguistics. What common factors underlie the humanities? Subjectivity, and lack of math. Note how the social sciences are different than the natural sciences. The natural sciences are empirical - (the record of one's direct observations or experiences) can be analyzed quantitatively or qualitatively. They involve scientific experimentation, and testing.

The first people who took “fluff majors” may have been men in the 1950's looking to avoid the draft. Colleges and universities very quickly set up “easy majors” to accommodate the influx of men looking to avoid going to war. These men might not have entered college otherwise. Setting up a dance program, an acting program, or a writing program is inexpensive for the school. Think about what it takes to offer a writing program, versus what it takes to set up an engineering program (hint – it probably differs by $500,000 or more).

“Fluff majors” have persisted up to today, as there is federal money available (sometimes called “free money for college”) for low-income students to go to college after high school, rather than entering the workforce. “Free money” or easy students loans are attractive options for potential students – if your choice is to take a Walmart or fast food job to support your family, or take $30,000 a year to go to school, which would you choose? Believing that going to college is a way to get an advantage in life – and that is how college is sold to students, as an investment in their future – in that after graduation, they will be able to get a much better job than a low-skilled Walmart job. But if you know that you had trouble with math or science in high school, or believe that these are “the hard majors,” (or any of the other myths, like “women can’t be scientists,” or “women are bad at math” or “African Americans don’t do science”) what do you take? A major that does not involve math - hence, the fluff major, which is "hard, but not too hard."

These so called “laid back degrees” are often appealing. Many times, the jobs that accompany these “easy majors” are desirable – becoming a teacher or a social worker is a noble and a “help people” profession. (Note to all – I am a teacher) Also, these potential college students have experience with these professions – everyone knows a teacher. Students know counselors, social workers, nurses, psychologists, home health aides, EMTs, police officers, or computer support technicians. Students understand these jobs, know people who do these jobs, and want to help others. Unfortunately, these are often the lowest paid career options, and options that lead to a paycheck to paycheck lifestyle. Becoming a dancer, a writer, a musician, or an actor may entice the students’ dreams of becoming famous, or making it big. What they don’t realize is the likelihood of "making it big" is small, and that if they don’t make it big, they may end up working at Starbucks, with student loans to pay back, anyways.

Part of the problem is that the highest paid career options are not the ones that low-income, first generation students are familiar with. A petroleum engineer can make $160,000 a year – and how many of those people do you know? I do not personally know one petroleum engineer. The next highest paid is an actuarial mathematician. I’ve never even heard of that job (and I work at a university!!!)! Here are the top 15 highest-paid majors, from Business Insider –

1. Petroleum Engineering

Staring median salary: $103,000
Mid-career median salary: $160,000

2. Actuarial Mathematics:

Starting median salary: $58,700
Mid-career median salary: $120,0000

3. Nuclear Engineering

Starting median salary: $67,600
Mid-career median salary: $117,000

4. Chemical Engineering

Starting median salary: $68,200
Mid-career median salary: $115,000

5. Aerospace Engineering

Starting median salary: $62,800
Mid-career median salary: $109,000

6. Electrical Engineering

Starting median salary: $64,300
Mid-career median salary: $106,000

7. Computer Engineering

Starting median salary: $65,300
Mid-career median salary: $106,000

8. Computer Science

Starting median salary: $59,800
Mid-career median salary: $102,000

9. Physics

Starting median salary: $53,100
Mid-career median salary: $101,000

10. Mechanical Engineering

Starting median salary: $60,900
Mid-career median salary: $99,700

11. Materials Science and Engineering

Starting median salary: $62,700
Mid-career median salary: $99,500

12. Software Engineering

Starting median salary: $60,500
Mid-career median salary: $99,300

13. Statistics

Starting median salary: $52,500
Mid-career median salary: $98,900

14. Government

Starting median salary: $43,200
Mid-career median salary: $97,100

15. Economics

Starting median salary: $50,100
Mid-career median salary: $96,700

Note that 9 of the 15 positions are engineers. If you are living in a low-income neighborhood, how many of your friends or neighbors will be engineers? Also note that most of these involve math-heavy courses. Math is something that terrifies or befuddles many students. That one barrier – believing math is too hard, or that you can’t do math, or that math isn't fun or rewarding – will keep these students near the bottom of the payscale.

What is the answer to this problem? It seems like a self-perpetuating cycle – students who are low income hate math, and may not have the resources to spend on education, pick “fluff majors,” “easy majors,” or “laid back majors.” After they get the degree, they either cannot find a job, or are forced to take a low-paying job that keeps them living paycheck to paycheck. Students who have college educated parents, who are already wealthy, or already in good schools, and who have the resources to spend on education pick “hard majors,” know people who are employed in the hard majors, and go on to get a hard degree, and remain at the top of the payscale. Again, I don’t have the answer to this problem. How do you convince a person not to take a fluff major? Do we just let the students decide?



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Six Steps in Delivering Bad News to a Student

3/16/2014

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Everyone who has taught has been there. You have to tell a student that they failed a course, missed a deadline, or may not graduate on time. They may have written a terrible paper, bombed a test, or had an experiment fail. Maybe they did not pass their dissertation defense, and are being kicked out of a program. There are all kinds of horrible letdowns, unsuccessful attempts, and botched assignments that mean you have to deliver some bad news to the student. So, what’s the best way to do this?

Bad news may be defined as “any information which adversely and seriously affects an individual's view of his or her future.” Bad news is always, however, in the “eye of the beholder,” such that one cannot estimate the impact of the bad news until one has first determined the recipient's expectations or understanding. Your understanding of “the bigger picture” may be much different than the student’s perception. I often have students approach me about failing my lab quizzes. They are often upset, because they either haven’t failed anything before, or they feel the quizzes must somehow be unfair. I know my quizzes are hard. I know Biology is hard for a lot of students. But I also know that I have set up my course in a way that a few failed quizzes will not affect their final grades. I drop the lowest two quizzes, and quizzes are worth 10 points apiece, out of 1000 points for the whole course. The student who approaches me may not understand how failing one quiz affects their grades (short answer – it doesn’t).

Before you even approach the student, get your own emotions in check. Being angry at the student, yelling at them, dashing off an email in rage, or dismissing them invariably sets up a showdown, and a possible retaliation by the student. Many students, when hearing bad news, immediately begin thinking about how to go over your head, how the bad news is not their fault, or how the bad news isn’t fair. You might be sad yourself that the student failed your course. You may be disappointed in the amount of effort they put into the assignment. You are allowed to feel bad about giving bad news – but you must be professional when dealing with the student.

I believe that students want, and deserve to hear, the truth. Trying to lessen the bad news by diminishing its meaning isn’t fair to the student. We should tell them the truth, be sensitive to how the disclosure is done, and in supporting the students, assist them in decision making. Don’t lie to them, and don’t be a jerk. Even though it may not feel this way, I believe most students are really good people, who are just trying to get through something major. They don’t know how to do this “college thing.” They may lie. They may cheat. That doesn’t make them evil people – it makes them students. We see this every day; they may only be in this situation once in their lives. And they may make bad decisions that lead to their troubles. Just as telling a lung cancer patient who smoked 20 years that they are dying is hard, and smoking may have led to the cancer, a doctor does not drop the death bomb on them, and walk away (or shouldn’t). Don’t drop bombs on your students without helping them make the next, proper, steps.

Because if you drop bombs on students without helping them to make the next steps, where will they go to find comfort? They may approach their peers. While peers may provide comfort, they may not provide the best advice. The blind, leading the blind. Peers may suggest poor strategies such as cheating, drinking, blowing off steam, quitting, or hacking. None of those will lead to a productive resolution. They may approach family members, who may have no clue how to support them, except get angry for them. They may go to bashing you on ratemyprofessor.com or other internet sites. This may set them up to slander you, or hurt their college careers (or yours!).

Step 1 – Setting up the interview

Bad news should really be given in person. And, in private. One of the challenges that professors face is giving bad news in privacy, but not in isolation. I would NEVER suggest closing yourself in an office or lab with any student. If a student becomes emotional, it can be expected. Students can also become violent, or make claims about the event that aren’t true. I would always suggest conference rooms or the main office, in a room that is not isolated. Make a connection with the student, maintaining eye contact, but not in a position of power. Standing over a student, or making them stand, puts you on unequal footing with the student. With both parties sitting, there is an opportunity and time for for a dialogue to take place.

Step 2 – Assess the student’s perception

Before hopping right to the bad news, assess the student’s overall situation first. This may involve gathering information about their grades in your class, their grades in general, their program requirements, or the school regulations. Asking “what do you understand about your grades so far?” or “what is your understanding of how you are doing in the program?” Be ready for “the sugarcoat,” however. Students often do not realize how bad they are doing. Knowing “the bigger picture” helps you to correct a student’s misperceptions or misinformation along the way. “Student denial” is very real – wishful thinking (about passing), omission of essential details, or unrealistic expectations of passing just because they paid for the course.

I was discussing a student’s potential failure of my course, because of his lack of understanding of English. He told me he was doing well in all his other courses, and mine was the only one he was failing. After further investigation, it turns out he had failed multiple courses, and had been warned by his academic advisor multiple times about lagging behind in his program. As frustrating as it was for me, I had to let him fail. I gave him every opportunity to pass – but not all students pass. It was heartbreaking for me, because I tried so hard to help him. I just could not take it personally, and I couldn’t walk him through school in general. I had 39 other students to attend to in class, and I just could not do the work for him. It’s hard when nice students don’t pass.

Step 3 – Obtaining the student’s invitation

While a majority of students want to discuss how to move on, after bad news, some may not be ready to talk about it. Students sometimes shun information in an attempt to psychologically cope with the information. While I believe the bad information must be delivered appropriately, and in a timely fashion, discussing next steps may need to happen at a further point. It may involve two meetings. But the second meeting must be predicated by your desire to help – if the semester or program is about to end, you need to make this clear to the student. They may have to move on in a timely fashion.

I read an email with the dialogue about a student’s doctoral process where the advisor essentially ATTACKED the student. He stuck a knife in her, and then twisted it. The email was one long rant from an obviously frustrated advisor, and it was cruel. It appeared to be an angry professor hiding behind his keyboard, instead of having a heart to heart with his doc student. It warned the student that if the student didn’t do exactly as he detailed (and then he didn’t detail) the student would never graduate. It was awful

Step 4 – Giving knowledge and information to the student

Warning the student that bad news is coming may lessen the shock and facilitate information processing. Examples of phrases that can be used include, “Unfortunately I've got some bad news to tell you” or “I'm sorry to tell you that…”. As educators, we may skip this step because we feel that student “have done this to themselves.” “I’m sorry to tell you that I detected plagiarism in your term paper.” may seem awkward. But it’s a necessary step. You should also use language that students understand. “Plagiarize” may not be fully understood by the student. “I detected that your term paper was copied and pasted from so-and-so site.” gives a clearer picture of the problem. I’d also avoid unnecessary bluntness. “You plagiarized your term paper, and as a result, I gave you a zero and you fail.” is likely to leave the student angry, and blaming the messenger (you) rather than the action (the plagiarism). We try so hard in education to be succinct in our writing, but this is one case where being brief can be misinterpreted as being terse.

Step 5 – Address the student’s emotions with empathetic responses.

Responding to the student’s emotions is one of the most difficult challenges of breaking bad news. Students’ emotional reactions may vary from silence to disbelief, crying, denial, or anger. I had a student, who upon failing a major test, was sitting in my office, crying his eyes out. He explained that he COULDN’T take this failing grade, or he’d be kicked out of his teacher program. I suddenly saw a flash of anger in his eyes. He accused me of being unclear, not giving him a study guide, and demanded a retake. I pointed him to the syllabus, where the expectations for the class were clearly spelled out. This is another reason to have SUCH a clear, and detailed, syllabus. As new teachers, or teaching assistants, we may not have thought through all the scenarios, and what the consequences can be. Look for good direction about compiling syllabi online, like here, or this superb guide. Having clear policies about how cheating, failing, or retakes are handled is crucial. And students can argue like little lawyers. Talk to members of your department about things they feel are vital at your school.

Step 6 – Strategy and Summary

Students who are provided with a clear plan for the future are less likely to be anxious or uncertain. While they may be upset or angry about bad news, it’s crucial to provide them with their options. Sometimes, the options may not be ones they like – retaking a course, delaying graduation, having a note in their school record – but none of these things mean life is over. It may feel like it is for the student – they may have to face a different career choice, an angry parent, or admitting wrongdoing. You can always steer students towards your campus counseling services, or advise them to meet with their academic advisor. If you are worried about the student harming themselves, you can report to the crisis team on campus.

Many students see an appeal to the department chair as an option. They want to argue, and for you to be wrong. Don’t be surprised – and don’t take it personally. I think it’s important to follow school rules for all students, and give all students an equal opportunity to give your course or program their best effort. When bad news means they have to chart a new course in life, that’s ok. I can’t tell you how many times I have looked honestly at what I was doing, and made a new, improved plan. By being kind, offering options, and understanding the person standing before you, delivering bad news and respecting the needs of the student become easier.

 

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    Dr. Amy B. Hollingsworth

    Author

    Dr. Amy B Hollingsworth has worked in education for over 20 years. Most recently, she was a Learning Coach at the NIHF STEM School in Akron. She served as the Executive Director of Massillon Digital Academy. She was the District Technology Specialist at Massillon. She also was the Natural Science Biology Lab Coordinator at The University of Akron. She specializes in Biology Curriculum and Instruction, STEM education, and technology integration. She has written six lab manuals, and an interactive biology ebook. She has dedicated her life to teaching and learning, her children - Matthew, Lilly, and Joey, her husband Ryan, and her NewfiePoo Bailey.

    What's Amy Reading?

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